Terms of Service

1. Acceptance of Terms

By creating an account or accessing the Stoxim platform (including the REST API, dashboard, webhooks, and documentation), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. These Terms form a legally binding agreement between you (or the entity you represent) and Stoxim Technologies Pvt. Ltd.(“Stoxim,” “we,” “us,” or “our”).

If you are using Stoxim on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. API Access License

Subject to these Terms and payment of applicable subscription fees, Stoxim grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Stoxim API for your internal business purposes.

This licence covers:

• Making programmatic REST API calls using your API key(s)
• Receiving webhook events delivered to your registered endpoints
• Using the Stoxim dashboard to manage your account, keys, and view usage
• Integrating financial data returned by the API into your own internal applications and products

This licence does not permit redistribution, resale, or public disclosure of the raw data returned by the API, except as part of a substantially transformed, value-added product. See Section 3 for prohibited uses.

3. Prohibited Uses

You may not use the Stoxim platform to:

• Redistribute raw data: Re-sell, sublicense, or distribute the raw financial data returned by the API to third parties, including as a standalone data feed or API wrapper.
• Train AI or ML models: Use data returned by the API as training, fine-tuning, evaluation, or validation data for machine learning or artificial intelligence models without explicit written permission from Stoxim.
• Scrape or bulk extract:Systematically download or cache large volumes of data beyond your plan limits with the intent to replicate Stoxim's dataset.
• Build competing products: Use the API to build a product or service whose primary purpose is to provide Indian company financial data to third parties in competition with Stoxim.
• Reverse engineer: Attempt to decompile, disassemble, or reverse engineer any part of the Stoxim platform, infrastructure, or data sourcing methodology.
• Circumvent rate limits: Use multiple accounts, shared API keys, or technical means to bypass plan-level rate limits.

4. Data Accuracy Disclaimer

All financial data served by the Stoxim API is sourced from XBRL filings submitted to BSE (Bombay Stock Exchange) and NSE (National Stock Exchange) by listed companies. Stoxim processes and normalises this data but does not independently verify the accuracy or completeness of the underlying filings.

The data is provided “as is.” Stoxim makes no warranty, express or implied, regarding the accuracy, completeness, timeliness, or fitness for any particular purpose of the data, including suitability for investment, credit, or regulatory decisions. The Stoxim API is an informational tool, not a source of financial advice or regulated investment research.

You are solely responsible for independently verifying any data before relying on it for commercial, investment, or regulatory purposes.

5. API Rate Limits & Fair Use

API usage is subject to rate limits determined by your subscription plan (requests per day). Rate limit status is communicated via the X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset response headers.

Requests that exceed your plan limit will receive an HTTP 429 (Too Many Requests) response. Stoxim reserves the right to throttle, suspend, or terminate access — without prior notice — for usage patterns that are determined to be abusive, harmful to infrastructure stability, or in violation of these Terms, even if the absolute request count has not been exceeded.

6. Subscriptions & Billing

• Auto-renewal: Paid subscriptions (Starter and Pro plans) are billed monthly on an auto-renewing basis via Razorpay. Your subscription renews automatically unless cancelled before the renewal date.
• Pricing: All prices are denominated in Indian Rupees (INR) and are exclusive of applicable taxes. GST at 18% will be added to all invoices where applicable.
• No refunds: Fees paid for a billing cycle are non-refundable once that cycle has commenced, except as required by applicable law.
• Upgrades: Plan upgrades take effect immediately; the additional cost for the remainder of the current billing cycle is prorated and charged at the time of upgrade.
• Downgrades: Plan downgrades take effect at the start of the next billing cycle. You retain access to your current plan features until the cycle ends.
• Free plan:The Free plan is provided at no charge and is subject to these Terms. Stoxim reserves the right to modify or discontinue the Free plan with 30 days' notice.

7. Service Level Agreement

Stoxim targets the following monthly uptime commitments:

Service credits are the sole and exclusive remedy for downtime below the applicable SLA target. Credits are not redeemable for cash. Uptime calculations exclude: (a) scheduled maintenance windows communicated with at least 24 hours notice; (b) outages caused by third-party infrastructure (BSE/NSE data feeds, AWS, Neon, Upstash); (c) force majeure events.

8. Account Security

You are solely responsible for maintaining the confidentiality of your API keys and dashboard credentials. You must not share API keys across teams without using the appropriate key-management features, and must not embed API keys in publicly accessible code repositories.

If you believe an API key has been compromised, you must revoke it immediately from your dashboard and generate a replacement. Report suspected breaches to privacy@stoxim.in.

Stoxim is not liable for any loss or damage arising from unauthorised use of your credentials where such use is attributable to your failure to maintain adequate security.

9. Termination

• By you: You may cancel your subscription at any time from the billing section of your dashboard. Cancellation takes effect at the end of the current billing cycle.
• By Stoxim (for convenience):Stoxim may terminate your account with 30 days' written notice by email.
• By Stoxim (for cause): Stoxim may suspend or terminate your account immediately and without notice if you breach these Terms, including the prohibited uses in Section 3.
• Data export window: Upon any termination other than for cause, Stoxim will provide a 30-day window during which you may export your usage logs and account data via the dashboard. After this window, your data will be deleted subject to the retention obligations described in our Privacy Policy.

10. Intellectual Property

All rights, title, and interest in and to the Stoxim platform — including the API infrastructure, data normalisation methodology, dashboard, documentation, trademarks, and the curated financial dataset — are and remain the exclusive property of Stoxim Technologies Pvt. Ltd. or its licensors.

You retain all intellectual property rights in the applications, products, and services you build on top of the Stoxim API, provided they comply with these Terms.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Stoxim's aggregate liability to you for all claims arising under or in connection with these Terms — whether in contract, tort, or otherwise — shall not exceed the total fees paid by you to Stoxim in the three calendar months immediately preceding the event giving rise to the claim.

In no event shall Stoxim be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, even if Stoxim has been advised of the possibility of such damages.

12. Indemnification

You agree to defend, indemnify, and hold harmless Stoxim Technologies Pvt. Ltd. and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the API in violation of these Terms; (b) your violation of any applicable law or regulation; or (c) any third-party claim arising from your application or product built on the Stoxim API.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. The courts of Mumbai, Maharashtra shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, subject to the arbitration clause below.

Before initiating formal proceedings, the parties agree to attempt to resolve any dispute in good faith through direct negotiation for a period of at least 30 days from the date one party notifies the other of the dispute in writing.

If the dispute is not resolved within that 30-day period, it shall be referred to and finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (as amended). The seat of arbitration shall be Mumbai, Maharashtra. The language of arbitration shall be English.

14. Changes to Terms

We may revise these Terms from time to time. For material changes, we will notify you by email at least 30 days before the changes take effect. The “Last updated” date at the top of this page will reflect the most recent revision.

Your continued use of the Stoxim platform after the effective date of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the platform and cancel your subscription before the changes take effect.

15. Contact

For legal inquiries or questions about these Terms, please contact us at legal@stoxim.in. For privacy-related matters, contact privacy@stoxim.in.